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Caring with Confidence
We're building a national partnership to improve how we care for people at the end of life — starting with those on the front lines.
Working together to improve how we say goodbye
Caring with Confidence is a partnership working to improve how we care, grieve and say goodbye. We bring together care professionals, hospices and funeral experts to make sure no one feels alone after a death — especially those who care for others every day.
Our mission is to build emotional resilience within care settings, providing practical tools and training that make a real difference to both staff wellbeing and resident care.
Hospice UK is the national charity for hospice and end-of-life care. They champion better care for dying people and those close to them, working with hospices and health professionals across the UK.
Dignity is one of the UK’s largest end-of-life providers, supporting thousands of families each year with funeral, cremation and planning services — combining national standards with local, personal care.
How we support your care home
Free grief training for care home staff
CPD-accredited, delivered in your home, at no cost. Learn how to support your team — and handle a death in your care setting with confidence and compassion.
Our specialist trainers create a safe space for discussing sensitive topics, offering practical guidance that can be implemented immediately.
National accreditation
After the training, you'll be recognised as a Caring with Confidence Accredited home — with a badge for your website and a place on our national directory.
This recognition demonstrates your commitment to excellence in end-of-life care and staff wellbeing.
Insight and advocacy
Our annual State of Dying in the UK report (launching December 2025) will spotlight how we die — and how we can do better.
By participating in our programme, you'll contribute to a growing body of knowledge that informs better end-of-life care policies nationwide.
Grief is part of the job — but it shouldn't be part of the burden
Turnover in care homes is nearly 30%. Many staff leave not just because of pay — but because of the emotional weight of the work.
With simple, practical training in grief and bereavement, we can help teams stay strong, supported, and ready for what's next. Our approach focuses on building emotional resilience while acknowledging the valuable work carers do every day.
34%
Staff turnover in care homes annually
87%
Care staff experience grief-related stress
62%
Reduced turnover with proper support
What our training offers your team
Professional development
Our 2-hour CPD-accredited session counts toward professional development requirements while building essential skills for managing grief in care settings.
Practical protocols
Learn clear, step-by-step procedures for managing a death in your care home with dignity, compassion and confidence.
Team support strategies
Discover effective approaches for supporting staff through grief, preventing burnout and maintaining quality of care during difficult times.
What accreditation means for your care home
Recognition of excellence
Join a growing network of confident, compassionate homes leading the way in end-of-life care. Your accreditation demonstrates to residents, families and the CQC your commitment to best practices.
Support your team
Develop the skills and tools you need to support your team through difficult moments at work. Be ready to help them through grief, and know exactly what to do when a resident dies.
Ongoing support
Benefit from annual refresher courses, access to our resource library, and priority updates on end-of-life care best practices as they evolve.
Ready to strengthen your team?
Book your free, CPD-accredited training session today. Our specialist trainers will come to your care home at a time that works for you and your team.
There's no obligation and no cost – just practical support for one of the most challenging aspects of care work.

What you'll need:
  • A meeting room or quiet space
  • 2 hours of time for key staff
  • Openness to discussing sensitive topics
We'll provide all materials, refreshments, and follow-up resources.
Better care for your staff, better continuity for your residents
Staff in care homes experience loss more than almost any other profession. This emotional toll contributes significantly to the sector's high turnover rate, disrupting the continuity of care that residents depend on.
Our training helps teams feel more prepared, less alone — and more likely to stay. By investing in grief support, you're not just supporting your staff through difficult moments; you're strengthening your entire care home community.

"The training gave our team a shared language for discussing loss and practical tools we use every day. Six months on, we've seen improved staff retention and a stronger sense of community." — Care Home Manager, Leeds
Built by people who care
Caring with Confidence is backed by national leaders in care, end-of-life services and bereavement support. Our founding partners bring decades of experience in supporting those at the end of life and the professionals who care for them.
Expert-Led
Our training is developed by specialists in palliative care, bereavement support, and care home management, ensuring relevant, practical content.
Evidence-Based
Our approaches draw on the latest research in grief support, staff wellbeing, and organisational resilience in healthcare settings.
Community-Focused
We're building a national community of practice where care homes can share experiences and learn from each other.
© 2025 Dignity Funerals Limited. All rights reserved.
Caring with Confidence is an initiative of Dignity in partnership with Hospice UK, dedicated to supporting end-of-life care professionals.
The information provided is for general guidance only and does not constitute legal or professional advice.